Sound not working in the Chrome browser on your device? Do you have this problem only with streaming websites or with all the websites you browse? If so, one of three things could be wrong: your audio hardware, device, or browser. The question is, how can you fix this?
If you’re having trouble watching your favorite show in Chrome due to no sound, here are some solutions you can try.
What causes Chrome Sound to stop working?
Chrome sound not working for a number of reasons, including faulty audio hardware, muted websites, disabled sound settings in the browser, muted browser sound in Windows volume mixer, outdated sound drivers, problems with extensions or cache and accumulated cookies. .
The easiest way to fix Chrome sound on Windows is to make sure your audio hardware is not malfunctioning, turn on the website, enable Chrome sound, turn on volume mixer browser, run the Chrome troubleshooter. sound, update sound drivers, disable interfering extensions, clear your browser cache, and restart Chrome.
1. Rule out hardware problems
Your audio hardware may be causing the problem, not your browser. Therefore, you need to make sure that your audio hardware is working properly. So, try your audio hardware on another device, like your mobile, to see if it works.
When an audio device works on another device, check that it doesn’t just work on Chrome or on your entire operating system. If your entire operating system is silent, it’s a device-level problem. If that’s the case for you too, check out our guide on how to fix audio not working in Windows.
But, if the audio works on your device and other browsers but not Chrome, it is a browser-specific issue. You can then start applying the rest of the fixes. Before doing that:
- Restart the browser to see if that helps.
- Restart your computer once to make sure a temporary glitch isn’t causing the problem (see how to restart Windows).
When these two fixes fail, it’s time to fix the problem with the following fixes.
2. Check the sound on other websites
Start by playing sound on non-no sound playing websites. When you’re sure the problem lies with a website, you can activate that tab or website to start hearing the sound again. Here is how to do it:
- Open the website in a separate tab where the sound is not working.
- Right click on the tab.
- Click Unmute site of the list.
If the sound is still not muted and the problem persists in Chrome, the problem is elsewhere and needs further investigation. Please continue using the fixes below in that case.
3. Check Chrome Sound Settings
If the problem is consistent across Chrome, you may have disabled settings that allow websites to play sound. To confirm, follow these steps:
- In the upper right corner, click the three vertical points.
- Go to settings.
- navigate to Privacy & Security in the left sidebar.
- In the panel on the right, click site settings.
- Scroll down and click Additional content settings.
- Go to the Dream settings.
- Instead of Do not allow sites to play soundselect Sites can play sound.
Besides that, Chrome allows you to mute some websites by adding them to the list of sites that cannot play sound in the custom behaviors option. So, make sure you don’t have blacklisted websites that might not be playing sound.
If no websites were excluded or sound settings disabled, check that Chrome sound is not set to zero in the Volume Mixer.
4. Check the sound in the volume mixer
With a volume mixer, you can mute your speakers, your system, or the sound of individual browsers. Here are the steps to make sure Chrome is not muted in the Volume Mixer:
- Play a video or audio in Chrome with sound on.
- Right click on the speaker icon in the lower right corner.
- Click on open volume mixer.
- If Chrome is already muted, unmute it and set the volume to 100.
Alternatively, if the volume was not muted in Volume Mixer, you should try a few more system-level solutions like running the sound troubleshooter and updating your sound driver.
5. Run the Sound Troubleshooter
Microsoft Windows includes built-in troubleshooters that diagnose and fix most system problems automatically. A similar troubleshooting is also available for sound issues. So, run it to make sure a temporary system issue isn’t silencing your Chrome browser.
To run the Sound Troubleshooter, follow these steps:
- Press win + me to open the Settings app.
- Go to System Settings.
- In the left sidebar, click Dream.
- Click on the solve problems button on the right panel.
In doing so, the get help A window will appear asking you to allow the system to run a quick scan. Click Yes there to run a quick scan to fix the sound problem. Hearing a beep confirms that the problem is not on the system side.
Even then, update your sound driver as a last resort to eliminate any software issues.
6. Update your sound drivers
To update the sound driver, follow the steps below:
- Right click on this computer and navigate to Manage.
- Go to Device administrator in the left sidebar.
- Expand category sound, videoand game controllers.
- Right click on the sound driver and press update driver.
Updating the driver hasn’t changed anything? It’s time to rule out browser-specific issues.
7. Disable interfering extensions
Extensions installed in your browser can also interfere with Chrome’s audio playback. Have you installed any sound enhancement extensions in your browser? This may be the source of the problem. The best way to rule out this possibility is to disable the interfering extensions one by one. Follow the steps below to do so:
- Open Chrome.
- Click on the three vertical points in the top right corner and navigate to More Tools > Extensions.
- By moving the switch to the left, disable each extension one by one and check if the sound starts working.
- If the sound returns to normal after disabling an extension, click the Remove button to delete it permanently.
If disabling the extensions doesn’t work, continue to the next step.
8. Clear browser cache and history
A dirty history and accumulated cache can also silence your browser over time. To rule out this possibility, clear your browser’s history and cache. Follow these steps to do so:
- Press Ctrl+H to open the Chrome history page.
- Click on Delete navigation data in the left sidebar.
- Check the boxes to browsing history, download history, Cookies and other site data, e Cached images and files.
- Paste Delete data.
If clearing your browser history and clearing your cache doesn’t help, consider resetting your browser settings.
9. Reset Chrome
You can reset Chrome by following these steps:
- Click on the three vertical points in the upper right corner.
- Go to settings.
- Click on reset and clean.
- Click on Restore settings to their original defaults.
- In the popup menu, click reset settings.
Resetting Chrome will return all your browser settings to default, resolve Chrome not playing sound issue, and improve your browser’s performance. However, it comes at a cost as all your customizations will be gone and you will have to start from scratch with your browser.
Chrome still not playing any sound?
In case Chrome is still at a loss for words, you should try some other fixes as a last resort to get your browser voice back. These include running a malware scan on your system, running a browser cleanup, and reinstalling Chrome. Even if that doesn’t work, you will have no choice but to switch to another browser.